How do I place an order?
Simply select your product, add it to the shopping cart, and hit the check out button. After the order is processed you will receive a confirmation via e-mail.
Why are generic drugs cheaper than brand name medicines? Is there a difference in quality?
Generic manufacturing companies save large amounts of money because they make these drugs after the patent has expired. Moreover, they do not need to spend on research or marketing, since these expenses have already been incurred by the original developers. Since generics and branded drugs are made with the same active ingredient, their results are also the same.
Is a prescription necessary to order?
Most medications need to be prescribed by your local doctor before you can use them safely. If you don't have a prior medical prescription, we do offer a free of charge medical consultation, in the form of an online questionnaire that you need to fill out. However, this is not a replacement for your local physician, whom you should consult before starting a drug treatment.
Can I place more than one order at a time?
You most certainly can.
What is your return policy?
Returns for medicines cannot be accepted, but customers can apply for a full refund up to thirty days after their purchase.
Can I cancel an order?
Yes you can, so long as you cancel it before it ships.
How do I know if my order has been shipped?
You can check your order history in your account, and you can also ask our customer service department.
Where are medications shipped from?
Medicines are shipped by a certified Indian pharmacy.
Are medications shipped to APO's?
Yes, medicines are shipped to APO, FPO Military addresses and PO boxes as well.
Do you accept credit cards?
In fact, that is the only payment method we currently take, most major credit cards are accepted.
Are credit card transactions safe?
Thanks to SSL encryption technology it is virtually impossible for outside parties to access your credit card information.
How and when should I take my medication?
Medical advice is not provided by Loyal Pharmacy. Instead, you should talk to a local doctor to be prescribed a proper dosage and recommended an administration schedule.
If you have any further questions, do not hesitate to
contact our customer support department.